Your personal AI Agent for your Beauty Business

Welcome to YUMI Onboarding

To make sure YUMI is the perfect fit for your studio, we need a few pieces of information from you.

Please take your time to fill out this form - You will receive a personal account manager who sets everything up for you, sends you your personal acccess and will be there for you in the future for ongoing support.

Onboarding – Beauty Business

Onboarding – Beauty Business

Please fill in the following information about your studio/business.

Which industry applies to you?*

What is the name of your studio / business?*

Your first name*

Your last name*

Your email address*

Street & house number*

City*

State / Canton*

ZIP code*

Country*

Phone number (studio)* Please include the country code (e.g. +49174...).

Hairdresser / Barber – Service setup

Nail Studio – Service setup

Cosmetics & Skincare – Service setup

Massage & Wellness – Service setup

Make Up – Service setup

Aesthetic Medicine & Body Treatments – Service setup

Other / Miscellaneous – Service setup

🗓️ Appointment Booking Setup

These details help us configure your booking system correctly.

Do you have team members who perform appointments?*

Are there treatment rooms, beds or devices that multiple people use?

Should clients choose who they book with?

Do staff members have different working hours?

How many clients can be treated at the same time?

Break (in minutes) between appointments

How many treatment rooms do you have in total / how many clients can be treated simultaneously?

Staff Setup

Please also add yourself as a staff member so you appear in the appointment calendar and login system.

WhatsApp AI Agent Setup

These details allow us to configure your WhatsApp AI assistant.

Agent Identity & Tone

How the AI should introduce itself and speak with your clients.

What should the WhatsApp AI assistant call itself?

Brand voice

If "Other", describe the tone

Can the AI use emojis?

AI Goals

What the AI should focus on when handling conversations.

Convert new leads into appointments Answer frequently asked questions Support existing clients Reactivate old clients Provide service and pricing information

Most important outcome

Allowed AI Functions

What the AI is allowed to do inside WhatsApp conversations.

Answer questions Provide price information Book appointments Reschedule appointments Send links Collect customer information

Lead Qualification

Extra questions the AI should ask to better qualify new leads.

Additional qualification questions (optional)

Booking Rules

How the AI should handle appointment bookings and changes.

Booking permissions

Minimum notice before an appointment (hours)

Booking horizon (days into the future)

Rescheduling and cancellation rules

Services the AI must not book

Frequently Asked Questions (FAQ)

Questions and answers the AI can use directly in conversations.

Information and Knowledge Base

Links and files that contain important information about your services and business.

Links with useful information

Upload files for the AI knowledge base (optional) You can upload price lists, brochures, treatment descriptions, or other reference documents.

Special policies the AI must mention

Legal

Confirmation that you are allowed to contact clients via WhatsApp.

I confirm that our clients may be contacted via WhatsApp according to our legal and privacy obligations.

Branding Options

Primary color (HEX)

Secondary color (HEX)

Custom domain / subdomain

Add website (one-time €180 + €0/month with Yumi)

Social Media & Online Presence

Facebook URL

Instagram URL

Google Business URL

Opening Hours

💡 Note: The “second block” is intended for breaks or split opening hours on the same day (e.g. 9–12 in the morning and 2–6 pm in the afternoon). If you are open continuously, you can simply leave the second block empty.

Fields marked with * are required.

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